Privacy Policy
Effective Date: 01 January 2026
Excelsior Realty Company Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent manner in accordance with the Jamaica Data Protection Act (DPA), 2020. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our website, https://excelsiorrealtyja.com, and related real estate services.
1. Personal Data We Collect
We may collect and process personal data including, but not limited to:
- Full name, email address, telephone number, and mailing address
- Property preferences, enquiries, and transaction-related information
- Information submitted via contact forms, property listings, or newsletter subscriptions
- Technical data such as IP address, browser type, device information, and website usage data
2. Lawful Basis for Processing
We collect and process personal data under the lawful bases permitted by the Data Protection Act, including:
- Consent provided by you
- Performance of a contract or steps taken prior to entering into a contract
- Legal or regulatory obligations
- Legitimate business interests, provided such interests do not override your rights and freedoms
3. How We Use Your Personal Data
Your personal data may be used to:
- Respond to enquiries and provide real estate services, including property sales, rentals, and leases
- Facilitate and manage real estate transactions
- Communicate property listings, updates, marketing materials, and service-related information
- Improve website functionality and user experience
- Comply with legal, regulatory, and professional obligations
4. Disclosure of Personal Data
Excelsior Realty Company Ltd. does not sell or rent personal data. We may disclose personal data only where necessary to:
- Licensed real estate agents, brokers, attorneys, valuers, and service providers involved in transactions
- Third-party service providers supporting website hosting, communications, or analytics, subject to confidentiality and data protection obligations
- Regulatory or law enforcement authorities where required by law
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, monitor website performance, and analyze traffic. You may control or disable cookies through your browser settings; however, certain features of the website may be limited as a result.
6. Data Security and Retention
We take appropriate technical and organizational measures to safeguard personal data against unauthorized access, loss, misuse, alteration, or disclosure. Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory requirements.
7. Your Rights Under the Data Protection Act
In accordance with the Jamaica Data Protection Act, you have the right to:
- Access your personal data
- Request correction or updating of inaccurate or incomplete data
- Request deletion or restriction of processing, where applicable
- Withdraw consent at any time, without affecting the lawfulness of prior processing
- Lodge a complaint with the Office of the Information Commissioner (OIC), Jamaica
8. Third-Party Websites
Our website may contain links to third-party websites. Excelsior Realty Company Ltd. is not responsible for the privacy practices or content of such external sites, and we encourage users to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with the revised effective date.
10. Contact Information
If you have questions, requests, or concerns regarding this Privacy Policy or how your personal data is handled, please contact:
Excelsior Realty Company Ltd.
Email: [email protected]
Phone: (876) 972 0600
Address: O Box 247, 54 Main Street, St. Ann’s Bay, St. Ann, Jamaica, WI
